RIDE PVI
We’re committed to helping you get where you need to go safely.
If you need a ride from your home to Little House, the doctor or dentist, grocery stores, and pharmacies, call our transportation hotline number at 650-272-5040. We will arrange for a Lyft or Uber Driver to pick you up from your home within a few minutes. When you’re ready to return, call us back and we will get you a safe, comfortable ride home. No cell phone needed!
Lyft and Uber drivers are adhering to local Covid-19 standards to ensure the safety of both passengers and drivers, including requiring masks, sanitizing cars, and back seat rides.
Hours: Monday- Tuesday 9:00am-5:30pmWednesday – Friday 9:00am – 4:00pm
Preregistration is required for all users.
Frequently Asked Questions
A: Call 650-272-5006 to register for the program.
A: At this time, our service areas are San Mateo County and Santa Clara County – excluding Pescadero.
The transportation hotline is availableMonday – Tuesday 9:00am – 5:30 pmWednesday – Friday 9:00am 4:00pmIf you need a ride outside of this time frame, you may call the day ahead to schedule an earlier or later ride or on the weekend. However, staff is not available to monitor the ride.
Yes. If you need a ride outside the 9am – 4pm time frame, you may call the day ahead to schedule an earlier or later ride. However, staff is not available to monitor the ride.
Yes, if you are not ready to leave when the driver arrives, you will be charged the $6.oo ride fee. We ask that as soon as you request the ride you wait outside for your driver to arrive.
All riders must be able to get in and out of the car without assistance. However, the driver can help load any mobility devices the rider has, such as a cane, walker and wheelchair.
A: All drivers undergo background checks, DMV checks, and vehicle inspections. Each ride is monitored by a Little House Staff member to ensure you have been safely picked up and dropped off.
A: The PVI rate is only available through Little House. If you request your own ride you will pay the full price.
A: It’s up to you. Tipping with cash is permitted but not required.
A: Please call 650-272-5006 for more information.
A: At this time the program is partially funded by the Sequoia Healthcare District, the County of San Mateo, AARP, Sourcewise, and the City of Menlo Park.
