We’re committed to helping you get where you need to go safely.
If you need a ride from your home to Little House, the doctor or dentist, grocery stores, and pharmacies, call our transportation hotline number at 650-272-5040. We will arrange for a Lyft Driver to pick you up from your home within a few minutes. When you’re ready to return, call us back and we will get you a safe, comfortable ride home. No cell phone needed!
Lyft drivers are adhering to local Covid-19 standards to ensure the safety of both passengers and drivers, including requiring masks, sanitizing cars, and back seat rides.
Hours: Mondays – Friday 9 AM to 4 PM
Preregistration is required for all users.
(i.e. Zone 1-Zone 2)
(i.e. Zone 1-Zone 3)
Standard Lyft Rates
Zone Coverage Areas
Zone 1 – East Palo Alto, Palo Alto, Stanford, Portola Valley
Zone 2 – Menlo Park, Redwood City, Atherton, Woodside
Zone 3 – San Carlos, Belmont, Foster City, San Mateo
Frequently Asked Questions
A: Cost is determined by where you live and where you travel to. We use a zone structure that allows you to travel within a zone and to neighboring zones for $7.00. If you travel to non-neighboring zones the cost is $11.00. Travel outside our program area is subject to standard Lyft rates.
A: At this time, Standard Lyft rates are charged for residents outside of the program area.
A: Temporary COVID hours 9am to 4pm, Monday – Friday
A: At this times, rides are booked on demand for immediate pick up. We do not accept advance reservations.
A: Yes, If you are not ready leave when the driver arrives you will be charged the $4.oo ride fee. We ask that as soon as you request the ride you wait outside for your driver to arrive.
A: We are only able to extend this subsidized service to and from Little House, San Carlos Adult Activity Center, Veterans Memorial Senior Center, medical or dental appointment and your home.
A: All riders must be able to get in and out of the car without assistance. However, the driver can help load any mobility devices the rider has, such as a cane, walker and wheelchair.
A: All drivers undergo background checks, DMV checks, and vehicle inspections. Each ride is monitored by a Little House Staff member to ensure you have been safely picked up and dropped off.
A: The subsidy is only available through Little House. If you request your own ride you will pay the full price.
A: Any medical or dental provider from Palo Alto to San Mateo. Pharmacies are not available at this time.
A: It’s up to you. Tipping with cash is permitted but not required.
A: At this time the program is funded by the Sequoia Healthcare District, Bank of America and the County of San Mateo Measure-K.